1. Introduction
Welcome to Back2Earth Organic Store !. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.
2. Definitions
- “We”, “Our”, “Us”: Refers to Back2Earth Organic Store.
- “You”, “Your”: Refers to the user or customer of the website.
- “Products”: Refers to the organic items sold through our website.
3. Products and Services
We offer a range of organic products, including but not limited to groceries, health products, and personal care items. All products are described on our website with relevant details, including pricing and availability. We reserve the right to modify or discontinue any product without prior notice.
4. Orders and Payments
- Order Acceptance: All orders are subject to acceptance and availability. We may refuse or cancel any order for various reasons including product unavailability or errors in pricing.
- Payment Methods: We accept various payment methods including credit/debit cards, net banking, and digital wallets. Payment must be made in full before the order is processed.
5. Delivery
- Shipping and Handling: We offer delivery within India. Shipping charges are calculated based on the delivery location and order value. Delivery times may vary based on your location.
- Delivery Issues: We are not responsible for delays caused by third-party delivery services. If you encounter any issues with delivery, please contact us immediately.
6. Returns and Refunds
- Return Policy: We accept returns of unopened and unused products within 3-7 days from the date of delivery. Certain items may be non-returnable due to hygiene reasons.
- Refunds: Refunds will be processed to the original payment method within 14 days of receiving the returned product. Shipping costs are non-refundable.
7. Intellectual Property
All content on our website, including text, images, and logos, is the property of Back2Earth Organic Store and is protected by intellectual property laws. You may not use or reproduce any content without our express written consent.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. User Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
- Prohibited Activities: You agree not to use our website for any unlawful purpose or to engage in any activity that could damage or disrupt our services.
10. Limitation of Liability
To the fullest extent permitted by law, Back2Earth Organic Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
11. Governing Law
These Terms are governed by the laws of India. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Tamilnadu, India.
12. Changes to Terms
We may update these Terms from time to time. The revised Terms will be posted on our website with the effective date. Your continued use of our website after any changes signifies your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: info@back2earthorganicstore.com
- Phone: 7010173762, 7418113890
- Address: 5/23, Main Road, Near Sivanthi Hospital, Kanyakumari – 629702.
