Welcome to BacktoEarth Organic Store!
We’re delighted to bring you the finest organic products, and we want to ensure your shopping experience is as smooth and pleasant as possible. Please review our shipping policy below for details on how we handle shipping and delivery.
1. Shipping Locations
We currently ship to addresses within India. At this time, we do not offer international shipping. For specific inquiries or potential changes in our shipping policy, please contact our customer support team.
2. Processing Time
All orders are processed within 1-3 business days. Orders placed after 6 P.M will be processed the following business day. Please note that processing times may be longer during peak periods such as holidays.
3. Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Estimated Delivery Time: 5-7 business days.
- Expedited Shipping: Estimated Delivery Time: 2-3 business days.
Delivery times are estimates and may vary based on your location and other factors such as weather conditions or carrier delays.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order and the delivery location. Shipping fees will be displayed at checkout before you complete your purchase. We offer free standard shipping on orders over 1000 Rupees.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
6. Delivery Issues
If you experience any issues with your delivery, such as a lost or damaged package, please contact us at info@back2earthorganicstore.com as soon as possible. We will work with you and the carrier to resolve the issue.
7. Address Changes
If you need to change the shipping address after placing your order, please contact us immediately. Once an order has been processed and shipped, we cannot make changes to the delivery address.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy page. Items that are returned due to shipping issues will be processed in accordance with our returns and exchanges policy.
9. Customer Service
If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer service team. We’re here to help!
Contact Us:
Email: info@back2earthorganicstore.com
Phone: 7010173762, 7418113890
Customer Service Hours: 9 A.M to 6 P.M
Thank you for choosing BacktoEarth Organic Store. We appreciate your business and look forward to serving you!
BacktoEarth Organic Store
5/23, Main Road, Near Sivanthi Hospital, Kanyakumari – 629702
https://back2earthorganicstore.com
